eCommerce VP of Product

  • Product
  • Madrid, Spain

eCommerce VP of Product

Job description

Job description

Scalefast is a leading full-service eCommerce solution whose modern approach to eCommerce has generated award-winning success for their clients and has allowed them to become the fastest-growing eCommerce platform in the U.S., according to Inc. Magazine. We are looking for an energetic and passionate person who will lead the Product Management team at Scalefast. You will participate in developing the strategy for Scalefast eCommerce solutions creating, managing, and marketing product, features, services, and content adapted to client needs, company strategy, and vision. A successful candidate will be highly analytical and excel at working cross-functionally to bring to life high-quality products and applications that deliver a world-class customer experience. 

We are looking for applicants with excellent communication skills, proven experience in successfully managing product teams and designing great products, and a desire to work in a fun, fast-paced environment. If you have envisioned yourself working at an innovative and forward-thinking company, let’s get the conversation started!

What can I expect at Scalefast?

  • Competitive salary and a career path adapted to each person's abilities and experience within a company that is growing continuously
  • 2 days a week working from home
  • A flexible schedule and total conciliation between work and family life including reduced timetable during one month in summer
  • Become part of a multi-cultural company where you can contribute with your experience and learn from the experience of others
  • Work with amazing brands
  • Get the opportunity to influence the future of our services and platform
  • Excellent working environment with frequent social activities (hackathons, Spartan races, quarterly whole-team social event)
  • Central Madrid office located an 8-minute walk from Atocha train station, with a bus stop and BiciMad station right outside the office
  • Kitchen and dining facilities as well as a fully stocked games room with games consoles etc. - great to disconnect from work for a while and have fun with your colleagues
  • Discounted parking space in the office building if you’re coming by car, bicycle parking for those worried about their carbon footprint
  • Access to private sales by some of the exclusive brands we work with
  • Enrollment in English lessons that take place during working hours
  • Mental Health Wellbeing Program

Job requirements


Product management:

  • Communicate and reinforce the product strategy and vision across teams
  • Build a world-class product management organization: hire, train, coach
  • Plan and take part in the launch of new products and involve several different departments in such launches
  • Establish timescales for the development of new products with project management and engineering departments
  • Drive product development efforts across functions, including research, requirements definition, UX, metrics analysis, technical specifications, development, and launch efforts
  • Discover & prioritize product opportunities by working with analytics, marketing & UX teams
  • Develop product backlog, establish success metrics & related measurements
  • Be the liaison between the business and technology teams to help build product roadmaps, prioritize project initiatives, and manage support issues
  • Develop detailed business requirements that can be used to create technical product specifications for each product and/or service
  • Plan and drive product launches including working with social team, customer service, executives, and other site experience team members
  • Proactively identify and resolve issues that may impair the team’s ability to meet strategic, financial, and technical goals
  • Review competitors’ websites and research ways to differentiate from the competition
  • Identify product gaps, process improvements, and solutions 
  • Help to build and execute upon a product roadmap 
  • Prioritize work requests and enhancements based on ROI, strategic initiatives, and customer needs
  • Create feedback loop and integrate learnings from each party

Product marketing

  • Develop product messaging that differentiates new products from others in the market
  • Communicate the value of new products to the sales team and develop sales tools that facilitate the selling process
  • Brief the press and PR teams about new products and take part in presentations
  • Through interviews, surveys, focus groups, and sales data, gain insight into customer use of current products, untapped opportunities, and buyer personas
  • Use market research data to determine product pricing, promotion, feature, etc.
  • Create product content such as case studies, videos, website copy, and blog posts
  • Speak and present about products to both external and internal audiences
  • Test new products
  • Propose and keep within a budget
  • Research competitor offerings and react when appropriate
  • Write product/marketing requirements documents and user stories. Communicate requirements clearly to the marketing, design, and development teams
  • Manage relationships with industry partners and identify new partnership opportunities to enhance Scalefast’s products & services.
  • Develop an understanding of Scalefast technologies, platforms, and market trends
  • Use data and research to determine how clients use Scalefast’s products, and use this knowledge to prioritize new functionality and features
  • Research online trends, tactics, and current events
  • Translate business requirements for the development teams to implement  
  • Forward-thinking and exploring emerging digital trends 



  • Have 5+ years of product management experience in Enterprise B2B Saas company, preferably for online commerce experiences. Mobile experience is a plus.
  • Proven experience in product strategy & planning, road-mapping, customer & product discovery
  • Proven experience in reporting to C-suite & founders
  • Boast strong project management skills including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously in a fast-paced environment
  • Be a self-starter who enjoys problem-solving, analytical thinking, and the ability to offer quick solutions and alternatives to various business and technical challenges
  • Like to deliver results and make an impact on an organization; strongly dislike bureaucracy and politics
  • Have a history of teamwork and willingness to roll up one’s sleeves to get the job done, even as a sole contributor
  • Possess proven analytical and quantitative skills (including using tools such as Excel, Google Analytics); ability to use hard data and metrics to back up assumptions and develop project business cases
  • Have a Bachelor’s degree
  • Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape
  • Communication – strong written and verbal communication skills. A storyteller who can excite and rally teams behind common product objectives. Demonstrates and promotes positive prospect, client, and work relationships; proactively address and manages conflict and disputes; works to achieve constructive resolution. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings
  • Understand the digital retail environment, including what makes a site convert, KPI’s and analytics
  • Ability to develop strategies to build client relationships and improve the digital experience through increased brand recognition, conversion, loyalty, promotions, etc.
  • Proficient in Microsoft Excel and Powerpoint. Ability to synthesize/analyze complex or diverse information
  • Strong time management skills, with the ability to balance competing priorities
  • High level of initiative and ability to work well in a team environment. Share expertise with others
  • Strong working knowledge of website and mobile UI – know what makes a good user experience online and via mobile devices
  • Demonstrates unquestionable integrity in every aspect of work and dealing with others; Consistently models desired behaviors and values established by the company; Respects diversity of perspective in discussions and demonstrates an inclusive style
  • Light travel required