Logistics Planner

  • Client Success
  • Ho Chi Minh, Vietnam

Logistics Planner

Job description

Are you a master strategist of E-supply chain operations? Do you have a 2+ years experience in logistics, inventory planning & management? We're looking for a junior person to join our Logistics team here at Scalefast.

Then help us revolutionize the “E” Supply Chain experience…

In 2025, you will be able to refill your organic shampoo straight out of the shower by touching the wall.

Your next favorite sneakers will be guessed and delivered by cyber-birds.

Your coffee machine will automatically customize your coffee based on your mood.

Do you want to help customers to have the best online shopping experience?

Heck Yeah!

Scalefast helps amazing brands develop a successful Direct-to-Consumer online business. Our next-generation technology platform is built to optimize modern eCommerce. Our end-to-end infrastructure includes global merchant-of-record agreements, fulfillment, subscription, loyalty programs, and finance functions to deliver new revenue and delightful brand experiences.

We are actively recruiting an organized, enthusiastic, and passionate Logistics Planner to be the master strategists of E-supply chain operations. This newly created role will help deliver a flawless shopping experience to our end customers and lead our direct clients on the path of success.

The successful candidate can demonstrate a solid experience in logistics, inventory planning & management. Flexibility, creativity, and reliability are your second nature.

What can I expect?

Become part of a multi-cultural happy family where you can contribute with your experience and learn from the experience of others

Work with amazing brands

Work from our 100+ people office in Madrid (central location)

2 remote days per week once we go back to the office (right now everyone is 100% remote!)

Get the opportunity to influence the future of our services and platform

Job requirements

What will I do?

Work directly with internal stakeholders, such as Scalefast Logistics and Client Success Managers, and with external stakeholders, such as 3PLs around the world.

  • Reconcile and resolve any logistics issues and challenge the status quo
  • Provide analysis and recommendations
  • Provide support to management with any tasks as needed


  • Create and update orders for clients in the different 3PL portals
  • Follow up with 3PLs on inbound/outbound stock and trouble shoot
  • Organize and manage operations with 3PL’s around the world, such as kitting and product customization

Stock management:

  • Setup & maintain product catalogs
  • Monitor stock levels and prepare replenishment suggestions
  • Prevent out of stock / low stock situations
  • Ensure stock is in warehouses for special events ahead of time


  • Investigate issues with carriers
  • Investigate issues with customs authorities

Stakeholder Management:

  • Support Logistics Managers in weekly meetings with 3PL warehouses and clients
  • Work closely with the entire Logistics Team on reporting (ad-hoc and recurring), issue resolution and Supply Chain innovation

What do I look like?

I spent 2+ years in supply chain / logistics / operations roles with bachelor’s degree

I have worked with multi-cultural and multi-disciplinary stakeholders in the past

I am fluent in English, fluency in Spanish and/or French is a plus

I am organized and love keeping close track of projects

I have outstanding verbal and written communication skills

I have good knowledge of MS Office and am very comfortable with Excel

I am proactive and not afraid to share my own ideas

Today, more than 20 million people around the world buy through our stores. We celebrate the diversity of our customer base, and we want our employees to reflect those differences. At Scalefast, we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.